FAQ

 

What is your shipping policy?

Orders are processed within 1-2 business days. Please note that during sales and promotions there may be a slight delay in the processing time.

DOMESTIC

Standard Shipping Costs & Delivery Times*:

US $6.99

*Delivery times are approximated only and do not include our processing time. In rare cases, standard US shipping can take up to 2 weeks. Holiday season delivery times may be longer than usual. Please allow the estimated delivery time to pass before contacting us.

INTERNATIONAL

No, not at this time but hopefully soon!

How do I track my order?

When your order has been shipped a confirmation email will be sent with the tracking number. You may also find the tracking number by signing in to your My Account page and then viewing the order after it has been shipped.

Do you sell wholesale?

Yes, So’Nique Lashes™ are available to qualified salon owners, specialty boutiques, and approved retailers. To inquire email info@soniquelashes.com

What payment methods do you accept?

Debit/Credit Visa, MasterCard, American Express, and Paypal.

What is your return/refund policy?

Due to the sensitive nature of the products and the safety of all customers, all sales are FINAL. No returns/refunds or exchanges. If there are any unforeseen issues or defective products, please email info@soniquelashes.com

Do you offer a discount to makeup artists?

Not at this time but hopefully soon! Check out my Sweet Sixteen Lash Book!

How do I know when an item has been restocked?

If an item is out of stock you have the option to sign up for a notification on the product details page, and we will send you an email the moment the item is back in stock.

How do I apply So’Nique Lashes™?

  1. Remove the eyelash tray from the magnetic drawer from any corner. Carefully remove the mink eyelashes from the eyelash tray. You can use tweezers to hold one end of the eyelash band and gently peel it from the tray or use your hands by gently rubbing it downward.

  2. Check the fit of the eyelash by aligning it with your natural lash line. If the lash extends past the outside corner of your eye, trim the excess from the end, inward. not inward out.

  3. Apply a thin line of white/black eyelash adhesive to the lash band of the left and right lash, and wait 15 seconds, or until the glue becomes tacky. Make sure it is evenly distributed keeping in mind that it doesn’t need a lot.

    Tip: So’Nique Eyelash Glue is the lash adhesive I recommend using with all So’Nique Lashes™. The white glue dries clear and the black glue dries black.

  4. While you are allowing the glue to dry down and become transparent, apply a thin layer of mascara to your actual eyelashes to help with the blend. Now your lashes are ready for placement.

  5. Apply the center of the mink eyelash to the center of the top lash line getting as close as possible. When you start in the middle, it is easier to evenly to position the eyelash. The lash won’t slide around due to the glue being tacky which helps with placement. Once the lash is in place, make sure the ends are down. Walah!

    Tip: Take the tweezers and get as close to the lash band as possible and pinch down to tighten the lashes onto your eye.

How do I care for my So’Nique Lashes™?

  1. Keep away from water and heat. So’Nique Eyelash Glue is waterproof so if you happen to get your eye wet, they won’t come off. For the integrity of the lash, water is minimal.

  2. Sleeping in your lashes is not recommended however it can be done especially if the adhesive is not loose.

  3. Do not pull your lashes off. It can distort the shape and limit reuse.

  4. After use, any excess glue should be carefully removed with tweezers or rubbed with fingers.

  5. Keep your mink lashes fluffy and beautiful longer by keeping mascara away from them. Using a clean spoolie can help position the hairs if needed.

  6. Always store So’Nique Lashes™ back in the original lash tray and packaging, to keep their shape, keep them clean, and protect them for multiple re-uses.

How do mink lashes differ from synthetic lashes?

Mink lashes have a natural shine and texture that cannot be duplicated with synthetic lashes. They are lightweight, comfortable to wear, and can be worn up to 24 times with the proper care. Synthetic lashes look false, do not last as long, and can irritate your eyes.